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The retention and protection of human resource as a valuable resource of organization has always been of a great and special significance to the researchers and managers. One of the main problems existing in organizations is the employee turn- over specially the able and professional ones. In the managers and researchers’ view, such a thing is costly, problematic, and threatening to the organization efficiency. that’s why the managers and researchers care more about the employee turn- over.
This essay evaluates the impact of personal, situational, and behavioral variables on the inclination to service abandonment and really doing so. Indeed, they do the job indirectly. However, we should not ignore those strong motives of service abandonment like stress, organizational commitment, and the inclination to service anandonment.
If any organization, before the staff service abandonment occurs, can justify the reasons and effective factors of service abandonment, it should be able to create on influential management for the process of ret1ining and protecting the efficient human resource through the application of authentic data and immediate, necessary predictions, measuring the level of reluctancy , and using safe policies and methods.