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Volume & Issue: Volume 21, Issue 4 - Serial Number 1000266, September 2008 
Number of Articles: 8
Measurement of Internal Service Quality by Using Servqual Model and the Level of Internal Marketing of Great Tehran Gas Company and the Relationship between Internal Marketing practices and External Service Quality
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  • PDF 180.14 K

Mixed Method Research Design:A preferable Approach in Management Studies
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  • PDF 186.62 K

Country- of- Origin Influence on Customer Purchase Decision
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  • PDF 135.69 K

Designing a Model for Measuring Customer Satisfaction in Development Banking: The Case Study of Bank of Industry & Mine
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  • PDF 168 K

Ranking of Efficient Units by Using DataEnvelopment Analysis and Analytical Hierarchy Process in
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  • PDF 134.66 K

Workaholism: the New Challenge of Human Resource Management
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  • PDF 199.14 K

Contradictory Affects of Technical Attributes On Customer Needs, Application of MODM in QFD
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  • PDF 215.52 K

Presenting a Goal Programming Model for Evaluating Iranian Oil Refineries
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  • PDF 176.63 K

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